To Use or Not Use a Travel Agent

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As I am thinking about my summer trips, you can imagine they are fairly complicated trips trying to maximize time in places while seeing a lot of different things and possibly covering a few countries in a clip. Complicated trips make you do a lot of research and check lots of different options. Planning, route selection, hotels, modes of transportation, etc. can take hours and days on end. You obviously want to get the perfect trip and when you get frustrated with how things are going you think, why don’t I just use a travel agent? This happened to me recently and got me thinking, when should you use a travel agent?
touroperator1.bmp
As I am thinking about my summer trips, you can imagine they are fairly complicated trips trying to maximize time in places while seeing a lot of different things and possibly covering a few countries in a clip. Complicated trips make you do a lot of research and check lots of different options. Planning, route selection, hotels, modes of transportation, etc. can take hours and days on end. You obviously want to get the perfect trip and when you get frustrated with how things are going you think, why don’t I just use a travel agent? This happened to me recently and got me thinking, when should you use a travel agent?

I have a few friends that are travel agents and as you can imagine, half of the Travelers Century Club are travel agents or at least it seems, and I bounce ideas off of them and use them for certain bookings, mainly hotels, strange flights, drivers and airport pick ups. I have learned to not ask them for ideas and in general not even a concept. It is my feeling that generally, unless the agent is extremely well traveled themselves, you may in fact know more than them especially if you have been doing research on a region. I usually try to contact a travel agent that specializes in the particular region of the world I will be going to. For instance, Joseph from Santours for all things Brazil and South America in general. You can find these types of agents in guide books and off the Internet. This can be difficult because they may in another country or may barely speak English. However, they can be a big help because they may have intimate knowledge about the infrastructure and money saving tips and passes that can really be a blessing if you get them ahead of time. However, if you know the route and all of the places that you want to hit, then I am usually in favor of booking it yourself.

I know what I want. I hate having to explain to others what type of things I am looking for and I hate going back and forth about accommodations, side trips, etc. That’s why I usually book myself except in certain instances. Last summer, I was booking a private tour around Morocco and I used Thomas from Journey Beyond Travel who is an American living in Morocco and does tours there was a great help. This is when tour and travel agents are at their best. Setting up tours is a nightmare if you do it on your own. Agents have alliances already set up and can customize tours to fit everyone’s tastes. I look forward to this trip and to see everything we have been planning come to fruition.

Flights and generally hotels in my opinion are fun to look for. You can usually find better deals on the Internet and you know the times you are interested in. Additionally, agents don’t use discount airlines, especially in Europe where you can save big bucks using the discounters. If you don’t mind doing some looking around and doing the legwork, you can book most things yourself but be aware that travel agents do still have a lot of value but you have to seek out the appropriate people to help you with each particular trip because it’s very hard to find one agent to help you with every aspect of your global journeys. A combination of agents and your own work can lead to the best and most cost efficient trips.
I have a few friends that are travel agents and as you can imagine, half of the Travelers Century Club are travel agents or at least it seems, and I bounce ideas off of them and use them for certain bookings, mainly hotels, strange flights, drivers and airport pick ups. I have learned to not ask them for ideas and in general not even a concept. It is my feeling that generally, unless the agent is extremely well traveled themselves, you may in fact know more than them especially if you have been doing research on a region. I usually try to contact a travel agent that specializes in the particular region of the world I will be going to. For instance, Joseph from Santours for all things Brazil and South America in general. You can find these types of agents in guide books and off the Internet. This can be difficult because they may in another country or may barely speak English. However, they can be a big help because they may have intimate knowledge about the infrastructure and money saving tips and passes that can really be a blessing if you get them ahead of time. However, if you know the route and all of the places that you want to hit, then I am usually in favor of booking it yourself.

I know what I want. I hate having to explain to others what type of things I am looking for and I hate going back and forth about accommodations, side trips, etc. That’s why I usually book myself except in certain instances. Last summer, I was booking a private tour around Morocco and I used Thomas from Journey Beyond Travel who is an American living in Morocco and does tours there was a great help. This is when tour and travel agents are at their best. Setting up tours is a nightmare if you do it on your own. Agents have alliances already set up and can customize tours to fit everyone’s tastes. I look forward to this trip and to see everything we have been planning come to fruition.

Flights and generally hotels in my opinion are fun to look for. You can usually find better deals on the Internet and you know the times you are interested in. Additionally, agents don’t use discount airlines, especially in Europe where you can save big bucks using the discounters. If you don’t mind doing some looking around and doing the legwork, you can book most things yourself but be aware that travel agents do still have a lot of value but you have to seek out the appropriate people to help you with each particular trip because it’s very hard to find one agent to help you with every aspect of your global journeys. A combination of agents and your own work can lead to the best and most cost efficient trips.

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Comments

  1. The problem with travel agents is that they generally only know about cruises and vacation packages that their agency specializes in and they dont have a broad knowledge as you said. I book everything myself at all times.

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